FAQs: Frequently Asked Questions
Click the question to see the answers.
Do You Support Macintosh? (yes!)
Ayude Español: Spanish Help Options
Aide Français: French Help Options
How Do I Change My Login Username, Password, Domain Tail Or Local Dial-Up Number?
How Do I Change Or Add E-Mail Accounts?
Where Can I View Your Usage Agreement?
How Do I Connect While Traveling?
How Do I Check E-Mail From Work Or A Friend's House?
How Does Our ISP Fight Spammers?
How Can I Fight Spammers?
How Can I Remove Pop-up Ads And Spyware?
How Can I Prevent My Kids From Going To Adult Websites?
How Do I Open A "Zipped" File?
Do I Get A Personal Website Or FTP Folder?
How Can I Get Tech Support? (online instructions, e-mail & phone options)
How Can I Cancel From My Prior ISP?